First Bank of Nigeria Limited, over the years has been known as a valuable financial institution, and it is soaring higher with its recent feat of issuing ten million cards to customers across the country.
It would be recalled that the bank achieved this similar landmark two years ago, when it was named the first financial institution to achieve and maintain alternative channels transactions volumes of 100million transactions in December 2015 and May 2016 respectively.
About seven years ago, First Bank was able to improve in payment card issuance with its Instant issuance/Instant activation technology. This has also made the bank to be consistent in marketing the highest active card ratio in the banking sector.
The CEO/Managing Director, First Bank of Nigeria Limited , Adesola Adeduntan said that delivering this feat is a testament to the bank’s brand promise to put their customers first and continuously improve on its offerings in order to serve the customers better.
Adesola Adeduntan said “We can attest that our customers have become more technology savvy, and we will continue to encourage this attitude with our commitment to world class service delivery, as we work to ensure optimal performance and availability of all our alternative channels, to meet and exceed the expectations of our customers. The bank currently processes over 78% of its customers’ transaction through self-service channels.”
According to Adeduntan, First Bank recently won three Interswitch awards in Electronic Payment, as the fastest Mobile Penetration Bank across Africa, the highest card Transacting Bank, and the Highest Issuer of Verve Cards. These are clear indications that the giant strides taken by the leading bank brand, towards fostering its banking technologies are in tune with the fast paced technological advancement in today’s ever evolving financial ecosystem.